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Remote Specialist - Oracle Service Cloud | WFH

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Canada, California (USA), United States

Offer summary

Qualifications:

5-7 years of experience in Oracle Service Cloud, Proficient in JavaScript and integrations, Experience with at least three implementation projects.

Key responsabilities:

  • Collaborate on Oracle Service Cloud projects
  • Design and configure Customer Portals and scripts
  • Facilitate application integrations via REST APIs
  • Configure Knowledge Bases to optimize support
  • Ensure success using modules like CPM and Analytics
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2 - 10 Employees
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Job description

Job Overview

We are in search of a seasoned Oracle Service Cloud Specialist to become a pivotal member of our innovative team. In this remote role, you will apply your extensive expertise to implement and enhance Oracle Service Cloud solutions, significantly contributing to an outstanding customer experience.

Key Responsibilities

  • Collaborate on dynamic Oracle Service Cloud projects, ensuring the successful delivery of implementations.
  • Design and configure Customer Portals, Customer Scripts, and BUI Extensions tailored to client specifications.
  • Employ your knowledge of connectPHP and REST APIs to facilitate smooth integrations with various applications.
  • Play a key role in configuring Knowledge Bases to optimize support resources.
  • Utilize your familiarity with modules such as CPM, Business Rules, Workspaces/Workflows, and Analytics (Reporting) to ensure project success.
  • Candidates with experience in the Chat module are encouraged to apply!

Required Skills

  • Proficient in JavaScript, capable of developing effective solutions.
  • Sound understanding of integration processes and applications.
  • Knowledgeable in Oracle Service Cloud functionalities and implementations.

Qualifications

  • Minimum of 5-7 years of relevant experience within Oracle Service Cloud.
  • Proven track record with at least three implementation projects.

Career Growth Opportunities

Joining our team offers you the chance to work on impactful projects and advance your career in a supportive environment. We prioritize professional development and are committed to your growth within the organization.

Company Culture And Values

We foster a collaborative and inclusive work environment that encourages innovation and values diverse perspectives. As part of our team, you will engage with a community that appreciates your contributions and promotes a culture of excellence.

Networking And Professional Opportunities

At our company, you will have access to extensive professional networking opportunities, allowing you to connect with industry leaders and enhance your skill set through collaboration.

If you are enthusiastic about delivering top-notch customer service and are eager to embrace new challenges, we warmly invite you to submit your application!

Employment Type: Full-Time

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Reporting

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