Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.
You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:
For Children. For Change. For Life.
Position: Product Owner, Single Gifts (E-commerce)
Reports to: Director, Products Operations
Position Term: Full Time Permanent
Primary Location: Mississauga, Ontario, Canada
Workplace Type: Remote (Within Canada)
Job Purpose:
The product owner is responsible for developing and managing online and offline products to generate revenue and enhance the customer experience.
They collaborate with cross-functional teams to ensure seamless integration, usability, and performance of the products.
The product owner will define the product strategy, analyze customer data, and prioritize features to meet business goals. (Ecommerce experience is required).
In this dynamic position, you'll be responsible for defining product vision and strategy, prioritizing features, and leading a subset of the Agile Scrum team towards successful product outcomes.
Responsibilities:
Strategic Effectiveness & Backlog Management and Prioritization
- Develop and communicate a compelling product vision, aligning it with our mission to uplift vulnerable communities. Your strategic foresight will shape digital experiences that touch hearts and inspire action resulting in increased revenue, leads and improving retention.
- Define product roadmap, growth opportunities, and key performance metrics based on delivering value.
- Drive innovation by translating thoughts and ideas into tangible requirements in the form of features, epics, capabilities, enablers and user stories.
- Actively participate in agile ceremonies, including sprint planning, daily scrum meetings, sprint review and retrospectives, sprint demos, and lead the planning release for output delivery.
- Go beyond managing - lead, mentor, and inspire your Agile team. You'll nurture talents and foster a culture where every idea is valued, and every team member feels empowered.
- Be the voice of the product. Share progress, gather feedback, and collaborate with Product Owners and other stakeholders to drive the product vision and roadmap. Your communication skills will bridge gaps and build strong, collaborative relationships.
- Set and manage expectations of stakeholders for delivery of new outputs, proactively identifying and communicating barriers to delivery and negotiating timeline, scope, resources and budget as required.
- Plan and coordinate product releases, including defining release goals, managing dependencies, and ensuring that releases meet quality standards and timelines.
- Define and track key performance indicators (KPIs) to measure the success of digital products. Use data and feedback to make data-driven decisions and improvements.
- Prepare business cases and budgets based on scope of work and resource requirements and track project progress against them.
- Ensure that digital products meet high-quality standards, are thoroughly tested, and are aligned with the organization's values and goals.
- Stay ahead of the curve in marketing, digital and humanitarian trends. Lead initiatives to refine our processes, always seeking ways to do more good, more efficiently.
Qualifications:
- University degree in Computer Science, Business Administration, Digital Marketing, or a similar discipline.
- Proven experience as a Product Owner, with minimum of 5 years in digital product development.
- Strong understanding of Lean Agile Scrum principles and methodologies.
- Solid understanding of SEO, digital best practices with a mobile first approach and WCAG accessibility requirements.
- Experience with digital analytic tools (Google Analytics, Adobe Analytics, Hotjar, Siteimprove) and how to leverage insights into data driven decisions.
- Proficiency in product management tools and software (Product Plan, Jira, Confluence, Figma, Miro etc.)
- Experience with Adobe Experience Platform (AXP), specifically AEM, is an asset.
- Ability to manage financials and strategic execution (budgets, ROIs, resource allocation and multiple concurrent projects)
- Other personal attributes: ambitious, pro-active, assertive, energetic, enthusiastic, confident, optimistic, inquisitive, persuasive, and motivational.
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification is an asset
Skills:
- Strong analytical skills and the ability to make data driven decisions especially when needing to make trade-offs.
- Comprehensive understanding of current web technologies (e.g. HTML, Style Sheets CSS etc.)
- Creative and analytical thinker with the ability to provide solutions that meet customer needs.
- Highly collaborative and comfortable with both high-level planning and tactical execution.
- Able to excel in a dynamic environment while managing several projects simultaneously.
- Strong time management and prioritization skills to realize maximum value.
- Excellent communication skills – both verbal and written, and strong presentation skills.
- Able to navigate through conflicting priorities, turning ambiguity into clarity in a fast-changing environment.
- Experience creating detailed business cases to equip senior leadership decision making.
- Able to navigate the organization and influence through indirect leadership and relationship capital.
- Embraces a non-hierarchical approach, modelling transparency, collaboration and trust across the team.
Why You’ll Love Working Here:
- Meaningful Impact: See the direct results of your work in the lives of children and communities worldwide.
- Growth Opportunities: We invest in your professional development, offering a path to grow your skills and career.
- Collaborative Culture: Join a team that values innovation, inclusivity, and the power of shared ideas.
- Work-Life Harmony: Enjoy flexible working arrangements, wellness programs, and an environment that respects your personal life.
- Competitive Package: We offer a rewarding salary, comprehensive benefits, and the satisfaction of making a real difference.
Join Us!
If you're ready to lead with heart, innovate for impact, and be a part of a story that changes lives, we want to meet you. Apply now and embark on a career filled with purpose, growth, and community.
We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.
Canada's Top 100 Employers GTA Top 100 Employers
Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.
Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.
World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.
World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Thank you for your interest; however only those applicants selected for an interview will be contacted.
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