Offer summary
Qualifications:
Fluent in Spanish (spoken and written), Excellent English speaking and writing skills, Prior experience as a CSR in Property and Casualty Insurance, Exceptional phone and customer service skills, Reliable high-speed internet connection.
Key responsabilities:
- Handle inbound and outbound calls to assist clients with insurance needs
- Provide support for U.S. Property and Casualty Insurance inquiries
- Manage Notices of Cancellation and ensure timely communication
- Assist clients with questions regarding policy coverage, payments, and renewals
- Collaborate with team members to maintain high customer satisfaction