Offer summary
Qualifications:
BEng or MEng degree in relevant field, Relevant experience in a high-tech environment, Strong analytical problem-solving abilities, Proficiency in IT skills, including TCP/IP networking, Valid driving license.
Key responsabilities:
- Perform field service activities, including installations and repairs
- Solve hardware and software problems of varying complexity
- Coordinate work schedule with service operations and management
- Instruct customers on instrument usage for safety and effectiveness
- Provide proactive technical support via phone and email