Remote Nurse Manager - Phone Triage | WFH

Job Overview

We are in search of a compassionate and skilled Nurse Manager to oversee our remote after-hours phone triage services, playing a vital role in delivering healthcare to underserved communities. This position will involve managing daily operations, streamlining care processes, and ensuring the triage line operates effectively to provide high-quality and timely healthcare solutions. You will work collaboratively with various departments to utilize expertise in patient safety, human factors, and technology to enhance care delivery.

Key Responsibilities

• Direct and manage the after-hours phone triage line, ensuring its seamless integration with electronic health records (EHR).
• Collaborate with clinical and IT teams to develop workflows and optimize care processes.
• Lead and mentor a team of phone triage professionals, offering training and support to maintain exceptional care standards.
• Assist with overflow calls and engage in Quality Assurance and Process Improvement initiatives.
• Partner with other departments to enhance patient outcomes and care delivery.
  
  

Required Skills

• Demonstrated leadership and team management capabilities with a strong record in healthcare program implementation.
• Proficient in medical technologies, telehealth solutions, and electronic health record systems.
• Ability to manage crises and respond effectively in emergency situations.
• Solid experience and understanding of Quality Assurance and Process Improvement strategies.
  
  

Qualifications

• Bachelor's Degree in Nursing (BSN) from a recognized NLN-approved institution; a Master's Degree is preferred.
• At least 5 years of clinical nursing experience, including a minimum of 2 years in a leadership capacity.
• Active Registered Nurse (RN) license in the state of Alaska.
• Current Basic Life Support (BLS) certification required.
  
  

Career Growth Opportunities

This role offers substantial avenues for professional development through comprehensive training and mentorship of triage staff, as well as pathways for career advancement within our esteemed organization.

Company Culture And Values

Our organization is dedicated to fostering an inclusive and supportive work environment that values teamwork, compassion, and excellence in healthcare. We encourage collaboration among departments to achieve optimal patient outcomes and ensure every employee is valued.

Compensation And Benefits

• Competitive salary range: \(126,152.00 to \)145,600.00
• Sign-on bonus: \(15,000 for a 2-year commitment, \)20,000 for a 3-year commitment.
• Relocation assistance available: \(15,000 for individuals, \)20,000 for families.
• Retention bonus eligibility.
• Generous paid time off starting at 4.5 weeks, alongside ten paid holidays.
• Comprehensive healthcare benefits, life and disability insurance, flexible spending accounts, and retirement plans.
• Access to an employee wellness center.
  
  

Employment Type: Full-Time