Offer summary
Qualifications:
Very good knowledge of BaseLinker product, Strong understanding of e-commerce processes, Ability to communicate clearly in writing and verbally, Quick analytical skills for effective solutions, Eagerness for continuous learning.
Key responsabilities:
- Ensure high-quality customer service
- Build long-term relationships through professional communication
- Receive and log customer technical issue requests
- Configure systems according to client needs
- Identify trends requiring team attention