Polish Speaking Customer Service Premium Coffee Subscription Service, Greece

Patrique Mercier Recruitment is at the forefront of connecting candidates with career opportunities in their native languages across various countries and industries. We are currently seeking enthusiastic individuals for the role of Polish Speaking Customer Service Representative for a premium coffee subscription service in Greece. This unique position offers you the opportunity to relocate to an exciting country while engaging with coffee lovers and providing exceptional customer service. Our mission is to find the right fit for candidates and employers, ensuring satisfaction and growth on both sides. By joining this innovative company, you will play an integral part in enhancing customer experience while enjoying the rich culture and stunning landscapes of Greece. This role not only promises professional development but also a chance to indulge in the world of gourmet coffee within a vibrant and supportive team environment. Become a part of the coffee revolution and make your mark in the customer service sector.

Responsibilities

• Offer exceptional customer support to Polish-speaking clients regarding their coffee subscriptions.
• Respond to inquiries and resolve issues through phone, email, and live chat.
• Educate customers about various coffee products and subscription options.
• Document customer interactions to ensure accurate records and follow-up actions.
• Collaborate with other departments to enhance service delivery and customer satisfaction.
• Stay informed about new products and promotional offers to effectively assist customers.
• Provide feedback to management on customer trends and suggestions for improvement.

Requirements

• Fluency in Polish and English is essential; additional languages are a plus.
• Previous experience in customer service or similar roles is preferred.
• Strong communication and interpersonal skills.
• Passion for coffee and willingness to learn about the products.
• Ability to work well under pressure in a fast-paced environment.
• Proficient in using customer service software and tools.
• Open to relocating to Greece and embracing a new lifestyle.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )