Offer summary
Qualifications:
Proficient or bilingual in French and English, Excellent communication skills, Strong customer service-oriented skills, Adaptability to unplanned situations.Key responsabilities:
- Log incoming user requests and provide resolutions
- Ensure high Customer Satisfaction Survey scores
- Deliver high-caliber Customer Service on post-sales requests
- Achieve sales goals while enhancing customer satisfaction
- Capture required data elements in CRM