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Chief Operating Officer - (JN -092024-5554)

Remote:

Full Remote

Contract:

Full time

Experience:

Expert & Leadership (>10 years)

Work from:

Florida (USA), United States

Offer summary

Qualifications:

10+ years of management experience, 5 years in a senior leadership role, Bachelor's degree in related field, MBA or advanced degree preferred, Knowledge of cybersecurity standards.

Key responsabilities:

Design and implement operational strategies
Ensure efficient day-to-day operations
Lead continuous improvement initiatives
Oversee technology and software solutions
Cultivate strong collaboration across teams

ASAP Staffing Services Human Resources, Staffing & Recruiting SME https://asapstaffingservices.com/

11 - 50 Employees

See more ASAP Staffing Services offers

Job description

We are seeking an experienced and dynamic Chief Operating Officer (COO) to provide on-site leadership and oversee the day-to-day operations of our growing technology services company. The COO will be responsible for developing operational strategies, managing business processes, and leading cross-functional teams to ensure seamless and efficient service delivery. The ideal candidate will have a strong blend of leadership, operational management, and business development skills, as well as a proven ability to drive performance and operational excellence in a technology-driven environment.

Experience Requirements

10+ years of experience in management and business development, with at least 5 years in a senior leadership role, preferably in the Information Technology & Services industry.
Proven experience overseeing day-to-day operations, team management, and operational process optimization.
Strong proficiency in Microsoft Office and CRM systems, with experience in selecting and implementing technology solutions for operational efficiency.
Demonstrated ability to lead cross-functional teams, foster a high-performance culture, and drive operational success.

Education Requirements

Bachelor’s degree in Business Administration, Operations Management, or a related field.
MBA or advanced degree in a related field.
Experience working in start-up or high-growth environments.
Knowledge of cybersecurity standards and compliance in the IT industry.
Hands-on experience with process automation tools or implementing enterprise-level systems.

Responsibilities

Design, implement, and optimize operational strategies aligned with company goals.
Ensure smooth day-to-day operations by streamlining processes and driving efficiency.
Lead continuous improvement initiatives to support organizational growth.
Oversee the implementation and optimization of technology and software solutions, such as Microsoft Office and CRM systems.
Ensure operational processes are enhanced through effective technology use and innovation.
Provide on-site leadership and direction for team members, including recruitment, training, and development.
Foster a high-performance culture and ensure alignment between teams and company objectives.
Cultivate strong collaboration across engineering, IT support, and customer service departments.
Support business development efforts by aligning operational capabilities with growth opportunities.
Monitor financial performance, optimize costs, and ensure operational adherence to the budget.
Identify risks and ensure the company meets regulatory and industry standards, including data privacy and cybersecurity.
Collaborate closely with clients and partners to ensure exceptional service delivery and customer satisfaction.
Maintain and strengthen relationships with key stakeholders to support long-term business objectives.