Offer summary
Qualifications:
Student or graduate in Systems Engineering or related field, Experience with monitoring tools like SolarWinds, Azure Monitor, and AppInsights, Knowledge of SQL Server and Oracle databases, Experience in Level 1 support and troubleshooting, Technical knowledge in IT systems is mandatory.Key responsabilities:
- Monitor applications and infrastructure
- Handle incidents via Service Now ticketing system
- Initiate troubleshooting for network-related issues
- Analyze database performance and document incidents
- Respond to alerts from data centers and maintain 24/7 service
