Senior Technical Business Analyst

Help strengthen our team as our Technical Business Analyst.

Capita have a great opportunity to join our team as our Technical Business Analyst to be responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements.

You will lead requirements-related interactions with end-users and stakeholders outside our team and provide guidance and support to our other team members.

* The successful candidate must be eligible for SC Clearance*

Job Title

Senior Technical Business Analyst

Job Description

What you will do:

• Working with end-users and business stakeholders to understand and help document business requirements.
• Taking a leading role in defining the requirements gathering and governance process.
• Supporting more junior team members to help them be successful.
• Facilitating scoping and priority setting of business requirements and evaluating their impact on the product.
• Investigating customer problems and opportunities using standard BA problem solving tools.
• Facilitate defining a technical solution and documenting this in a functional design.
• Coaching and challenging others in eliciting, analysing, documenting requirements for fitness for purpose, ensuring consistency and as well as adherence to project objectives.
• Leading the production of Root Cause Analysis (RCA) reports to identify areas lessons that can be learned to improve requirements analysis processes.
• Supporting implementation of agile working practices where required, to ensure a project team achieves success.
• Supporting the development of business requirements via customer meetings and customer persona workshops.
  
  

What We’re Looking For

• Extensive & wide-ranging job experience in business analysis as well as Lead Business Analyst.
• Microsoft Dynamics experience.
• Skilled in converting business requirements to technical functional requirements, writing PBI's and working with Developers and Testers to assure that delivered software meets the business requirements.
• Experience in logical data modelling / creating entity relationship diagrams.
• Experience in user stories and detailed gherkin acceptance criteria.
• Stakeholder relationship management.
• Experience of defining and managing solution requirements
• Experience of standard agreed business analysis methods, tools and techniques such as user stories, acceptance criteria, logical data models, state transition diagrams, activity flow diagrams, behaviour driven development.
• Experience of leading analysis as well as performing analysis on the project
• Develop business level requirements using methods such as EPICS, Use Cases, User Stories, Wireframes, Requirements Traceability Matrices, Functional and Non-functional Requirements.
  
  

Desirable Experience/ Skills

• ISEB BA Accreditation / BCS
  
  

About Capita Technology And Software Solutions

Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients. We work collaboratively with Capita’s divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita’s clients and businesses while ensuring secure, resilient and predictable service delivery. Technology and Software Solutions brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita’s businesses and clients.

What’s in it for you?

• A competitive basic salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 41,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
  
  

What We Hope You’ll Do Next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Location:

Home-Based - GBR

,

United Kingdom

Time Type

Full time

Contract Type

Permanent