Senior Delivery Manager

Ciklum is looking for a Senior Delivery Manager to join our team full-time in Bulgaria.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities:

• Highlighting of a project's potential risks/delays during the delivery process
• Creating and implementing, control and monitoring of a project plan
• Balancing of competing constraints on the project with the resources and priorities available
• Building and keeping close relationships with your customers on all levels
• Coordination of external and internal stakeholders that are involved in the project
• Monitoring overall progress and use of resources, initiating corrective action where necessary
• Managing scope, change requests, risks, and resources allocation/utilization
• Invoking configuration management (release process) processes
• Managing possible risks and issues within the limits of time, cost and quality, including the development of contingency plans
• Managing project budget, time, and delivery with respect to vendor related projects

Requirements:

• You are a customer and service-focused person and meet people as equals, build trust and sustainable customer relationships
• Through this relationship, you’re able to deliver and grow your accounts, which leads to a sustainable business in your area of responsibility
• Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years
• In-depth understanding and practical experience with Agile approaches (Scrum, Kanban)
• Ability to perform project manager's activities and provide supervision during Project Initiation, Planning, Execution, Monitoring and Closing phases
• Experience in managing multiple agile teams in projects of 25-75 FTE
• Strong service/client oriented attitude, focus on an outcome
• Solid understanding of change and expectations management
• A proven track record of successful project implementation in a software environment
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Problem-solving attitude using system-thinking approaches
• Ability to manage contractual terms and financial issues
• Advanced level of spoken and written English

Desirable:

• Experience in managing multiple distributed teams
• Technical background (software development, QA, DevOps, etc)
• Product Management background
• Knowledge of the latest trends at SW development technologies and tools
• Spoken and written German as a plus
• Experience in creating and running trainings, workshops, other educational activities
• Agile and/or PMI certification
• Experience with SAFe or LeSS
• Experience in coaching, mentoring and conducting of trainings

What's in it for you?

• Care: your health is our priority. We ensure comprehensive company-paid medical insurance, Multisport cards, as well as financial and legal consultations
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Flexibility: Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Ciklum entered Bulgaria in 2022 to expand its presence in Eastern Europe. We are ready to welcome bright talents.

Be a part of a big story created right now. Let’s grow our delivery center in Bulgaria together! Boost your skills and knowledge: create and innovate with like-minded professionals—all of that within a global company with a local spirit and start-up soul.

Be bold, not bored!

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.