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Field Service Engineer (Korea)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Degree in electrical or mechanical discipline, Excellent fault diagnosis skills, Experience in system calibration, Understanding of pneumatic, temperature control and PLC systems, Proficient with PC, MS Office, and internal software.

Key responsabilities:

  • Install equipment at customer's facility
  • Provide training and technical assistance to customers
  • Perform preventive maintenance and troubleshooting
  • Complete service documentation accurately
  • Manage service tools and spare parts inventory
EOS logo
EOS https://www.eos.info
1001 - 5000 Employees
See more EOS offers

Job description

Field Service Engineer (m/f/d)

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in Korea.

TECHNOLOGY is what unites us. MEANINGFUL are our daily actions. INDEPENDENT is what we remain. We believe we can help create a better world for everyone - this is what EOS stands for.

Your Mission

  • Installation of equipment at customer's facility to ensure full functionality according to EOS specifications
  • Provide basic training to new and existing EOS customers
  • Provide on-site technical assistance to help troubleshoot and repair equipment
  • Provide Technical Support remotely for EOS customer
  • Performs Preventive Maintenance procedures within the scheduled time
  • Completes and submits all service documentation accurately and completely following EOS procedures and guidelines
  • Communicate and maintain service records and field service reports
  • Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets

Your Talents

  • The minimum educational requirement within an electrical or mechanical discipline
  • Excellent fault diagnosis skills with the ability to read and interpret electrical circuit diagrams
  • Experience in system calibration and process optimisation
  • Understanding of pneumatic, temperature control and PLC controlled systems (not programming)
  • Experience of working on high value capital equipment
  • Excellent computer skills (PC, MS Windows, MS Office, internal software)
  • An excellent command of written and spoken English, good knowledge of Mathematics
  • Flexible and adaptable; willing to travel; customer site and travel estimated to be 60-70%
  • Team spirit, very good communication abilities, customer orientation and cultural awareness
  • Ability to cope with pressure, work independently and solution oriented (also with respect to the costs)

Our Benefits

  • Work from Home
  • Professional development opportunities
  • Health insurance
  • Positive and friendly work environment
  • Diverse and inclusive company culture

Are you in?

We are looking forward to your application via our online system! If you have any questions, feel free to contact Alisa Wang via apachr@eos.info.

Please understand that we cannot accept applications by e-mail.

Our Vision:

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing. 

Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.

We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us. 

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN. 

Required profile

Experience

Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Calmness Under Pressure
  • Adaptability
  • Computer Literacy
  • Verbal Communication Skills
  • Problem Solving
  • Team Motivation
  • Microsoft Office
  • Microsoft Windows
  • Solutions Focused

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