Offer summary
Qualifications:
Completed technical education, preferably as IT specialist, Solid SQL knowledge and experience with databases, Strong analytical thinking skills, Willingness to participate in on-call service, German language skills at C1 level.Key responsabilities:
- Responding to and documenting customer inquiries in German and English via email or phone
- Analyzing customer issues as a team and finding solutions
- Acting as an interface between customers and specialist departments
- Supporting customers with projects and testing IT solutions
