Infrastructure Engineer - ARD986161 - Home Based
This is a remote based role that will involve travel to business offices from time to time across the UK as per business needs.
Purpose of the Role
This exciting remote based IT Infrastructure Engineer opportunity has arisen to join our IT Operations team to support the demands of the wider business, whilst maintaining all best practise standards and processes. This will be achieved in line with the business technology strategy and assist in providing a robust platform for the future growth of the business.
What You Will Do
This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more:
- Scoping, planning, documenting, and implementing of technologies as required to the highest standards.
- Deliver customer and stakeholder management to all those with an interest in any works undertaken.
- Research solutions through internal and external knowledge base, as needed.
- Liaise with business, vendors and other IT personnel for the progression of change works.
- Escalate issues with accurate documentation to suitable technical expert or vendor, when required.
- Create knowledge articles for project solutions to be used for future support.
- Provide suggestions for continual improvement.
- Service-related focus with the ability to place yourself in the position of the customer to understand their concerns and issues.
Who We Are Looking For
This is an opportunity for an experienced Infrastructure Engineer who is willing work as part of a team and manage stakeholders at all levels. We are looking for someone has:
- 3rd line support experience and managing support tickets that have been escalated to the infrastructure team.
- Knowledge and experience of cloud-based technologies.
- Demonstrable experience in using 3rd party migration tools.
- Ability to analyse infrastructure, highlighting area of risk and put forward suggestions for systems improvements.
- General network and infrastructure monitoring knowledge, Meraki and Cisco experience would be advantageous along with any networking certification.
- Storage platform and data migration experience.
- Ability to analyse infrastructure, highlight areas of risk and can make suggestions for system improvements.
You Will Also Need Knowledge And Experience Of
- Premise and Azure Active Directory Domain Services
- Office 365 and Exchange Online administration
- Device management using SCCM/inTune
- SQL
- Firewall and VPN (Meraki, Cisco, Azure)
- IT security
- DFS
- SharePoint
- Infrastructure as Code - Terraform/Ansible/ Azure Devops - beneficial
- Virtualization technology
This is an opportunity for a self-disciplined individual with strong interpersonal and leadership skills, who can work independently but also as part of a team. You will need to have excellent attention to detail, critical thinking and problem solving skills with experience delivering projects from start to finish. We are looking for a proactive, collaborative, organised individual to join the team.
Benefits
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
- Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
- One day paid volunteering to give back to our communities
- Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
- The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.
Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.
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Ardonagh Advisory are The Ardonagh Group’s broking and advisory platform, a community focused set of businesses with an unrivalled local footprint of experts across a wide range of sectors and specialisms, combined with national and international reach. We're proud of developing trusted relationships to support, and drive, the growth agenda of our clients. Our brands are Bravo Networks, Ethos Broking, Footman James, Hera Indemnity, Towergate, Towergate Health & Protection, Thompson & Bryan, Compass UK and Usay Compare.
By joining our business, you will be part of a network of around 4,000 employees with a vast range of backgrounds, expertise and organisational cultures united by our resilience, unique spirit and commitment to looking out for customers and our communities.
