Senior Client Manager

AnswerRocket is pioneering the future of data analysis through our GenAI-powered analytics platform and consulting services, enabling organizations to solve complex data challenges. As we grow, we're seeking experienced consultants to lead client engagements and deliver AI-powered solutions. The Senior Client Manager leads our client relationships, delivery teams, and strategic account development. This role is crucial in ensuring client satisfaction, driving business growth, and maintaining our reputation as a leader in GenAI consulting.

Key Responsibilities

• Client Team Leadership
• Lead and mentor cross-functional client teams
• Ensure smooth communication between clients and internal teams
• Foster a culture of innovation and excellence within the team
• Delivery Team Management
• Oversee multiple project delivery teams
• Ensure timely and high-quality delivery of GenAI solutions
• Collaborate with technical leads to address challenges and optimize processes
• Client Development
• Develop and maintain strong relationships with key client stakeholders
• Identify new business opportunities within existing client accounts
• Proactively address client needs and concerns
• Account Planning and Execution
• Create and implement strategic account plans for assigned client portfolio
• Set and achieve revenue targets for each account
• Monitor and report on account performance and client satisfaction

Requirements

• Bachelor's degree in Business, Marketing, Computer Science, or a related field (MBA preferred)
• 6+ years of experience in client management, preferably in AI, software, or consulting industries
• Strong understanding of GenAI technologies and their business applications
• Excellent leadership, communication, and problem-solving skills
• Proven track record of growing client accounts and meeting revenue targets
• Strong communication and leadership skills with a willingness to travel (up to 50%).

Preferred Experience

• Consulting experience at top-tier firms (Accenture, Deloitte, etc.).
• Expertise in AI/analytics for enterprise clients (e.g., NLP, LLMs, predictive modeling).
• Experience with Fortune 500 clients and complex data projects.
• Experience with data visualization tools like Tableau or Power BI.

Benefits

• Opportunity to join a leading GenAI consultancy leveraging a proven product, client work, and deep technical/industry expertise.
• Competitive compensation with equity options.
• Comprehensive health, dental, and vision insurance.
• Paid Time Off and paid parental leave, with flexibility to support personal needs and well-being.
• Remote-first culture with in-person meetups.
• Opportunities for professional growth and creativity.

Why AnswerRocket? 

You'll be joining a pioneering company where your work will directly impact the way businesses operate. We’re revolutionizing the way companies interact with their data, and deploy generative AI solutions, and as part of our team, you'll be at the forefront of this exciting journey.  At AnswerRocket, we value collaboration, transparency, and inclusivity. We welcome diverse perspectives and encourage applications even if you don’t meet every qualification. Our team is talented, passionate, and ready to make a difference—come do the best work of your life with us!

Posting Statement: Please note, we do not accept unsolicited resumes. If offered employment, you must have the legal right to work in the U.S without the need for employer sponsorship, now or at any time in the future. AnswerRocket is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment in accordance with applicable law. We are committed to providing accommodations for individuals with disabilities throughout the hiring process. Please reach out to hiring(at)answerrocket.com if you need assistance before applying.