Offer summary
Qualifications:
Proven experience in administrative support or customer service, Excellent communication skills, both written and verbal, Strong organizational and time management abilities, Proficiency in Microsoft Office Suite and relevant software, High school diploma or equivalent; additional qualifications preferred.
Key responsabilities:
- Provide administrative support including managing calendars and scheduling appointments
- Serve as the first point of contact for customer inquiries via phone, email, and chat
- Assist with order processing, billing inquiries, and resolving customer issues
- Maintain accurate records and databases ensuring data integrity
- Collaborate with team members to improve processes and perform ad hoc tasks