Offer summary
Qualifications:
Proven experience in administrative or customer service roles, Excellent written and verbal communication skills, Strong organizational and time management abilities, Proficiency in Microsoft Office Suite, High school diploma; additional qualifications are a plus.
Key responsabilities:
- Provide administrative support, managing calendars and handling correspondence
- Serve as first point of contact for customer inquiries via phone, email, and chat
- Assist with order processing, billing inquiries, and customer issue resolution
- Maintain accurate records and ensure data confidentiality
- Collaborate to improve processes and perform general office duties