Offer summary
Qualifications:
Experience in fraud operations., Dispute operations or management experience is required., Experienced in evaluating and optimizing processes., Previous leadership or project management experience preferred., Proficiency in MS Excel or Google Sheets..
Key responsabilities:
- Own end-to-end processes and improvement efforts.
- Leverage Lean and Six Sigma for process enhancements.
- Implement Key Performance Indicators and continuous improvement metrics.
- Build a positive learning environment for process improvement.
- Analyze complex issues using various dynamic variables.