IT Project Manager - Fully Remote

**Fully remote position. Must be eligible to work in the United States. Position will be working EST hours.

Magna5 provides a portfolio of managed IT services, including network and desktop management, cybersecurity, private and public cloud services and back-up and disaster recovery, to name a few. Our clients are small to mid-size enterprises that look to us to improve their IT performance, enhance the experience of their end-users, and allow them to focus their resources on projects that are strategic to their organization’s business plan. We are looking for a Project Manager to join our growing Project Management Office (PMO).

The Project Manager’s responsibilities will entail planning and overseeing projects to ensure they are completed quickly and within budget within a fast-paced environment. The Project manager will work closely with other staff members in the Service Delivery and Support Department and other areas, as necessary. This role will report to the Senior Project Manager.

Responsibilities:

• Development and management of project plans
• Management of ongoing milestones, project tasks, resources, and budget hours
• Management of project related documentation
• Maintain a constant and direct line of communication between Clients and relevant stakeholders (internally and externally)
  • Project kickoff meetings (internal and external)
  • Weekly project status meetings and project progress reports
  • Communication through written, verbal, comprehensive, proactive, etc.
• Act as point of escalation for any project related issues
  • Escalate within the organization as appropriate
• Provides feedback to project team and leaders regarding the Order to Cash cycle
• Identifies process improvements that close gaps and mitigates risk
• Provides weekly communication forum for the exchange of ideas and information for projects including project status, resolving project issues and changes
• Understanding of supply chain processes to track, improve, and report on project status
• Ensure and improve upon customer information flow process from the Sales order through Magna5’s systems to billing
• Additional duties as assigned by management

What You Bring to the Team:

• Learns quickly and has strong problem-solving and critical thinking skills
• Self-starter, motivated by the opportunity to advance professionally and self-develop personally
• Organized and can manage workflow environments with cross-functional teams
• Highly consciences and diligent
• Able to analyze data and statistical aptitude
• Detail oriented and initiates investigative action when the role requires
• Excellent communication skills (written and oral), strong ability to develop professional rapport
• Collaborates well with colleagues using adept social skills
• Builds strong working relationships and has exceptional leadership skills
• Ensure billing readiness for partial/full billing
• Overall workflow timing, project updates, and bottleneck monitoring

Education and Experience Expectations:

• Education: A bachelor’s degree. Relevant and significant industry experience may provide a substitute for the education requirement.
• 3-5 years of relevant experience, IT Industry preferred
• PMI certification as CAPM or PMP a preferred
• Proficient with a PM (Project Management) tool
• Not required but nice to have: Experience with Wrike (PM tool) and ConnectWise

Work Perks

• 100% remote position
• Paid Time Off including paid holidays and float holidays
• Bonus potential based on individual and company performance
• Highly competitive and flexible medical, dental, and vision benefits plans
• 401(k) with employer match
• Tailored Life and Disability insurance plans
• Full reimbursement for approved professional certification and career enriching opportunities

Magna5 Values

• Win Together – We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge.
• Respond Fast – When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions.
• Earn Trust – We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make.
• Stay Transparent – No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information.
• Think Ahead – “Good enough” isn’t good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success.

What We Do

Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at www.magna5.com.