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Tracking Coordinator

Remote:

Full Remote

Contract:

Full time

Experience:

Expert & Leadership (>10 years)

Work from:

Colombia

Offer summary

Qualifications:

Bilingual proficiency required, Experience in logistics preferred.

Key responsabilities:

Serve as liaison between teams and carriers
Monitor loading, unloading and customer appointments
Identify and communicate potential problems

Virtual Professional Human Resources, Staffing & Recruiting SME https://virtualprofessional.ca/

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Job description

Daytime Tracking Coordinators

As a Tracking Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.

Requirements

Building and maintaining relationships with partner carriers
Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals
Identifying potential problems before they occur
Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams
Demonstrates professionalism, positive attitude, and exceptional telephone etiquette.
Assist other team members when required.

Benefits

100% remote
Schedule: Day Shift ( 8:00 AM - 5:00 PM)
This it's a Bilingüal Position
40 hours for week
We provide the equipment
Culture of Respect, Expertise, Collaboration and Entrepreneurship
Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is a Celebrated!
If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement!