Offer summary
Qualifications:
Completed commercial training and relevant work experience, Experience in customer service, Knowledge of accounting and DATEV programs, High IT affinity with technology openness, Flexibility within service hours.
Key responsabilities:
- Independently manage all service activities
- Support a demanding customer base with complex inquiries
- Answer queries about online accounting products as needed
- Actively participate in service process optimization
- Enhanced support for additional accounting programs over time