Offer summary
Qualifications:
Fluent in English, both written and spoken, High school diploma or equivalent, 1-2 years of Customer Support experience, Knowledge of e-commerce/SaaS tools, Experience with CRM systems like Zendesk.Key responsabilities:
- Maintain positive and professional attitude
- Respond promptly to customer inquiries
- Resolve customer complaints effectively
- Process orders and keep records
- Ensure customer satisfaction and support