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German Speaking Customer Service Agent

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluency in German (C2), English proficiency (C1+), 1+ year of customer service experience, Advanced technical skills, Proficiency in CRM tools preferred.

Key responsabilities:

  • Provide excellent customer service for breakdown assistance
  • Guide customers through technical troubleshooting
  • Handle calls regarding vehicle issues
  • Log cases in the CRM system
Savior Artigos Texteis Lda logo
Savior Artigos Texteis Lda Textiles & Apparel Startup https://savior.pt/
11 - 50 Employees
See more Savior Artigos Texteis Lda offers

Job description

German Speaking Customer Service Agent Greece

Are you a fluent German speaker looking for an exciting career opportunity in Greece? This is your chance to join a dynamic team, assist customers in solving their technical issues, and enjoy life by the Mediterranean! ️

Role Overview:

  • Provide excellent customer service for truck and bus breakdown assistance ️
  • Walk customers through technical troubleshooting steps with confidence and empathy ️
  • Handle incoming calls related to vehicle issues (flat tire, engine failure, etc.) and log cases in the CRM system

What We Offer:

  • Monthly Salary: 1,200
  • Performance Bonus: Up to 100
  • Flexible working hours (Monday-Sunday, 00:00-23:00)
  • ️ Relocation support: Yes! Including 4 weeks of hotel accommodation
  • Ongoing training and career development opportunities

Requirements:

  • German: C2 | English: C1
  • 1+ year of customer service experience
  • Advanced technical skills and basic understanding of vehicle road assistance
  • Proficiency in CRM tools (Salesforce or similar) preferred

Join us in providing top-notch service while enjoying the beautiful Greek lifestyle!

Ready for a new challenge? Apply today!

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Textiles & Apparel
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship Management (CRM) SoftwareLinguisticsHardware TroubleshootingSalesforce

Other Skills

  • Empathy
  • Verbal Communication Skills
  • Customer Service
  • Technical Acumen
  • Problem Solving
Are you interested?

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