Offer summary
Qualifications:
At least 18 years of age, High School Diploma or equivalent, 6 months customer service experience, Computer savvy with multiple monitors, Familiar with Android and IOS applications.Key responsabilities:
- Communicate with customers via calls and email
- Identify customer needs through active listening
- Use knowledgebase to answer inquiries
- Document interactions in the appropriate system
- Create a 'WOW' factor in every interaction