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Operations Specialist

Remote:

Hybrid

Contract:

Full time

Salary:

86 - 192K yearly

Experience:

Mid-level (2-5 years)

Work from:

Baku (AZ)

Offer summary

Qualifications:

1-3 years of experience in operations or analytical position, Excellent communication skills in English and Azerbaijani, Strong analytical and data-driven mindset with excellent Excel skills, Passion for new technologies and ride-hailing.

Key responsabilities:

Support all Bolt's business operations in Azerbaijan
Create and optimize efficient operational processes
Analyze engagement, quality, and utilization metrics
Determine logistics for driver needs
Develop strategies to minimize churn rate

Bolt Fintech: Finance + Technology Unicorn https://bolt.eu/

1001 - 5000 Employees

HQ: Tallinn

See more Bolt offers

Job description

<gh-intro>

<text>We are looking for an analytical and solutions-driven Operations Specialist to grow our Azerbaijan ride-hailing business. </text>

</gh-intro>

<gh-about-us>
<title>About us</title>

<text>

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

</text>

</gh-about-us>

<gh-role-detail>

<title>About the role</title>

<text>

As an Operations Specialist, you will be working closely with the Operations Managers and Country Manager where your work will have a direct impact on the business growth through achieving business milestones and key metrics.

</text>
</gh-role-detail>

<gh-responsibilities>

<title>Your daily adventures will include:</title>

<point>Supporting all Bolt's business operations in Azerbaijan.</point>
<point>Creating and optimising processes – efficiency is our priority; you will help us find the most efficient way to run operations.</point>
<point>Analysing data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers.</point>
<point>Figuring out the logistics of how many drivers are needed where and when.</point>
<point>Developing and executing strategies to keep the churning rate at minimum levels</point>
<point>Get to know our partners to help them run a profitable and successful business</point>

</bulletpoints>

</gh-responsibilities>

<gh-requirements>

<title>About you:</title>

<point>1-3 years of experience in operations or analytical position.</point>
<point>You're a great communicator.</point>
<point>You are analytical and have a data-driven mindset with excellent Excel skills.</point>
<point>You have excellent spoken and written English and Azerbaijani.</point>
<point>You're passionate about new technologies and ride-hailing.</point>

</bulletpoints>
<text>

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
</text>
</gh-requirements>

<gh-perks>

<point>Play a direct role in shaping the future of mobility.</point>
<point>Impact millions of customers and partners in 500+ cities across 45 countries.</point>
<point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
<point>Accelerate your professional growth with unique career opportunities.</point>
<point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
<point>Enjoy the flexibility of working in a hybrid mode.</point>
<point>Take care of your physical and mental health with our wellness perks.</point>

</bulletpoints>
<text>*Some perks may differ depending on your location.</text>
</gh-perks>

#LI-Hybrid