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Clinical Lab Associate - Returns (Monday-Friday, 4:00pm-12:30am)

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Illinois (USA), United States

Offer summary

Qualifications:

High School degree or GED required., Bachelor's Degree in a related field preferred., Highly organized with attention to detail., Ability to learn quickly and adapt., Computer proficiency and familiarity with office equipment..

Key responsabilities:

Facilitate specimen returns and send-outs.
Monitor high-priority requests for customer satisfaction.
Sort, file, and maintain specimen storage.
Ensure documentation is accurate and HIPAA-compliant.
Build relationships with laboratory employees.

Tempus Biotech: Biology + Technology Unicorn https://www.tempus.com/

1001 - 5000 Employees

See more Tempus offers

Job description

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Clinical Lab Associate who will be responsible for Sample Returns and Sendouts.

Duties and Responsibilities:

Facilitate efficient specimen return and send-outs to custodian pathology laboratories and Tempus partners
Monitor high-priority requests and audits to ensure customer retention and satisfaction
Sort, file, and maintain long-term FFPE specimen storage
Develop a firm understanding of lab processes and databases
Ensure all sample return documentation is professional, accurate, and HIPAA-compliant
Engage in timely issue reporting and resolution
Build and maintain effective relationships with other laboratory employees

Preferred Qualifications:

High School degree or GED required.
Bachelor's Degree in a related field preferred.
Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks
Proven ability to learn new skills quickly and adapt to new processes smoothly
Computer proficiency with equivalent knowledge of standard software and general familiarity of standard office equipment and technology

#LI-AW1

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.