Offer summary
Qualifications:
Active Health Insurance License required, 3+ years in a leadership role, Associate or bachelor's degree preferred, Experience in high-risk accounts needed, Outbound sales call center experience preferred.
Key responsabilities:
- Lead licensed agents to achieve sales targets
- Conduct virtual coaching sessions for performance enhancement
- Analyze data and identify trends for improvement
- Handle escalated issues ensuring customer satisfaction
- Oversee performance metrics and provide timely feedback