Offer summary
Qualifications:
5 years in software support or IT consulting, Expertise with O365 Office Apps and administration, Experience in migrating Enterprise systems, BA/BS degree or equivalent experience, Knowledge of ITIL, PROSCI, or Six Sigma.
Key responsabilities:
- Support customers in O365 Office Apps deployment
- Ensure customer satisfaction and technical support
- Conduct training and health checks for clients
- Act as primary contact for problem resolution
- Provide assessments and upgrade planning