University Job Title
Business Systems Analyst 3
Bargaining Unit
None - Not included in the union (Yale Union Group)
Time Type
Full time
Duration Type
Regular
Compensation Grade
Administration & Operations
Compensation Grade Profile
Manager; Program Leader (26)
Wage Ranges
Click here to see our Wage Ranges
Searchable Job Family
Research Res Support
Total # of hours to be worked:
37.5
Work Week
Standard (M-F equal number of hours per day)
Work Location
Medical School Campus
Worksite Address
2 Church Street South Doctor's Building
New Haven, CT 06519
Work Model
Remote
Position Focus
A Clinical Research based role. The candidate: Elicits, analyzes, validates, specifies, verifies, manages and tests business process solutions and requirements. Performs business process analytics and facilitates testing design.
Essential Duties
- Develops the initial project charter and clarification of the project scope, requirements, measurable outcomes, and project deliverables. 2. Works with respective process owners and using the business analytics, prepares the associated business case. Documents the “as is” and “to be” business processes using standard process modeling tools and process improvement methodologies. 3. Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, and technology solutions). 4. Communicates compelling and concise analysis to enable business owners to make well informed decisions regarding options for problem resolution and opportunity realization. Reviews system capabilities, workflow, and scheduling limitations to determine if requested system change is possible within existing system and is within the scope of the current project definition. 5. Gathers, compiles, and produces relevant business analytics on departmental performances including production of Performance Metrics and opinions/suggestions for improvement opportunities. 6. Develops and delivers quality analysis, reporting and presentation materials. 7. Responsible for requirements prioritization and solution risk analysis 8. Fully integrates baseline and metrics tracking into initiative planning and execution for optimal results. 9. Designs, plans, communicates and executes the departmental readiness plan. 10. Oversees, develops, facilitates and delivers training plans. 11. May perform other duties as assigned.
Required Education And Experience
Bachelor’s degree in business, technology or related field. Six years of related experience in analysis of business needs and development of related business systems or an equivalent combination of education and experience.
Required Skill/Ability 1
Demonstrated Experience in Clinical Research Management and Technology Support. Strong aptitude for data systems and technical solutions; willingness to learn new software applications. Ability to perform lookups, parse and combine data, create calculations, format worksheets, work with pivots/charts/graphs; understand PowerBI and data visualization products
Required Skill/Ability 2
Exceptional reporting and analytical skills, including experience interpreting data sets and effectively and concisely summarizing results for staff including senior leadership. Excellent presentation and organizational skills. Ability to set and meet deadlines and be responsive to planned and ad-hoc requests.
Required Skill/Ability 3
Excellent project management and organizational abilities, strong attention to detail, strong interpersonal skills, and well-developed written and verbal communication skills. Ability to work independently or as part of a team, and to handle multiple projects simultaneously.
Required Skill/Ability 4
Ability to analyze and interpret complex business data, processes, and reporting. Strong understanding of relational databases and table relationships; ability to build large complex queries combining data from multiple sources.
Required Skill/Ability 5
Highly motivated and achievement oriented. Proactive contributor who is detail-oriented, analytical, and as exceptional communication skills.
Preferred Education, Experience And Skills
Masters Degree (MBA, MPH, MIS, etc) is preferred with 8 years of experience in clinical research management and technology support. Detailed experience in CTMS, ERP, and EHR systems and other ancillary platforms highly desired. Advanced proficiency in MS Excel/Access, and tools like OnCore, eReg, SalesForce, EVAL and Epic.
Weekend Hours Required?
No
Evening Hours Required?
No
Drug Screen
No
Health Screening
No
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
Required
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus
