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Editorial Assistant

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Bachelor's Degree or relevant education, Experience in customer service, Ability to manage time and prioritize tasks, Experience in collaborative team settings, High attention to detail.

Key responsabilities:

  • Support manuscript processing and email tasks
  • Understand peer review process and submission systems
  • Assist in training colleagues on projects
  • Provide high quality customer service
  • Communicate proactively and meet deadlines
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Wiley E-learning Large https://www.wiley.com/
5001 - 10000 Employees
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Job description

Location: Cary, NC (Hybrid)

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.

About J&J Editorial

J&J Editorial is a growing organization that supports the editorial management of a variety of scholarly publications, primarily academic journals. J&J's employees are experts in helping editorial offices set priorities and create the workflow necessary for submission growth and timely publication.

About the Role:

The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations.

How you will make an impact:

  • Provides support to Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects.
  • Requires an understanding of the overall peer review process from submission to acceptance and knowledge of a submission system to perform basic manuscript processing.
  • Understands how assigned duties relate to others in their department and how their department integrates within their division and business unit.
  • Has no supervisory responsibilities but may assist in training other colleagues on their assigned projects.
  • Follows established guidelines for communication and demonstrates critical thinking skills in relation to their assigned tasks.
  • Impacts own team by providing high quality customer service and meeting established productivity goals and deadlines.
  • May assist with projects as directed by the other members of the Editorial Division.
  • Communicates proactively and escalates properly with colleagues and managers on a regular basis.
  • Upholds high standards of professionalism and courtesy when working with colleagues and clients.

What we look for:

  • Have a Bachelor's Degree or other relevant education.
  • Have experience in customer service, time management, and task prioritization.
  • Have experience working in collaborative team settings.
  • Are able to work semi-independently with a high attention to detail and meet deadlines.

About Wiley

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. This range represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
E-learning
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Customer Service
  • Time Management
  • Critical Thinking
  • Prioritization
  • Professionalism
  • Verbal Communication Skills
  • Collaboration

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