Job Description
Are you interested in a dynamic working environment where you are constantly presented with new challenges? Do you believe in 99.95 Service availability and relish challenges to deliver on this goal? Are you a natural leader who can inspire a team to continuously push its limits?
Here is an opportunity to be a part of the Autonomous Database Service Reliability Engineering team and lead a team of experts striving to ensure the highest levels of availability and reliability for the leading Database Cloud Services, including groundbreaking Autonomous Database Services.
In this role, you will work closely with DevOps & Support teams to quickly investigate and mitigate critical incidents that impact service availability and reliability. Identify and deliver preventive measures and automated Standard Operating Procedures (SOPs) for common and frequent issues. Work closely with various product development teams to drive and implement product/service improvements in the areas of diagnostics and resiliency. In short, this role offers an excellent opportunity with unmatched exposure to the complete Oracle Database Cloud technology stack and a rewarding career as part of one of the fastest-growing businesses within Oracle.
Career Level - IC5
Responsibilities
ESSENTIAL QUALIFICATIONS
- 10 to 15 years of overall experience with 6 to 8 years as a Software Developer / Support Engineer and 3 to 5 years of experience in leading a Reliability Engineering team/support/development team.
- Experience and expertise in Database and Engineered Systems Cloud Platform Services [PaaS, SaaS, & Exadata as a Service].
- Hands-on Experience with Databases, including Database Administration, DB internals, testing critical Security, and Database fixes. Could have worked as DBA or Cloud DevOps.
- Demonstrated ability to Manage Customer Escalations and drive issues to closure in collaboration with multiple / cross-functional teams as necessary
- Excellent verbal and written communication skills with a proven ability to communicate effectively across all levels of the organization internally and with customer executives.
- Good knowledge of one or more programming languages such as Java, Perl or Python and Scripting such as Shell or Bash.
- Experience with Virtualization, Networking, and Platform Storage Architecture is highly desirable
- Bachelor’s degree in Computer Science, Engineering, or Related Field.
Additional Competencies
- Leading and driving NOC / War Room calls.
- Writing RCA and SOP documents and sharing with the teams.
- Identifying trends and patterns of problems reported and suggesting product improvements.
- Identifying diagnostic opportunities and driving their implementation.
- Ability to learn new technologies quickly and function in a multi-dimensional / cross-functional team environment.
- Experienced with multiple software development methodologies, with an emphasis and passion for Agile.
- Ability to multitask effectively and manage multiple priorities effectively.
- Prioritize tasks effectively to ensure timely delivery of the projects
- Prioritize tasks effectively to ensure timely delivery of the projects
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $96,800 - $251,600 per year. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
