Case Manager Assistant - Remote

Description

• Effectively and efficiently assist their assigned Case Manager using internal systems with the purpose of training to be a CM
• "Open" a file: Open claims, send letters of representation (LORs), and manage correspondence with clients, insurance, and defendants
• Assist with the initial investigation of the case, including arranging scene inspection, confirming coverage, performing asset searches, and requesting police reports
• Request, organize, and itemize medical records and bills from various providers (e.g., hospitals, chiropractors). 
• Draft and send request letters for records and billing and obtain final account balances. 
• Open and manage health insurance subrogation claims. 
• Assist CM with more advanced tasks as needed
• Special projects and additional duties may be assigned as needed

• Bilingual in Spanish a plus!
• Excellent time management skills
• Unfailing attention to detail
• Excellent communication skills, both written and verbal  
• Highly organized multitasker who works well in a fast-paced environment

• Medical, Dental, and Vision Insurance
• Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
• Short-term and Long-term Disability
• Employee Assistance
• Paid Time Off and Paid Holidays
• Health FSA and Dependent Care FSA
• Accident Insurance
• Fully-paid parking
• 401(k) with Company Match
• Learning and Development Programs