Offer summary
Qualifications:
Bachelor’s degree in Computer Science, Engineering or related field, 1-3 years of relevant IT experience, Customer-oriented with a focus on success, Proficient in problem-solving and troubleshooting, Experience with cloud models and Azure concepts is a plus.
Key responsabilities:
- Provide seamless application support to customers
- Resolve customer cases and maintain ownership
- Communicate effectively, collaborating with teams and partners
- Build technical competency in BY solutions and tools
- Contribute to Knowledge Centered Support by creating quality articles