SAP BRIM - Convergent Invoicing Consultant

Job Title: SAP BRIM Convergent Invoicing (CI) Consultant

Role Overview: As an SAP Convergent Invoicing (CI) Functional Consultant, you will be a key member of our Managed Services team, providing critical support for our clients' production environments and undertaking project-related activities as needed. Your role will involve close collaboration with clients and cross-functional teams to ensure smooth operations, issue resolution, and continuous improvement of SAP landscapes.

Key Responsibilities:

• Engage effectively with IT delivery partners to prioritize and monitor issue resolution and team outputs.
• Provide primary support for production-related issues, ensuring quick resolution and documentation.
• Monitor SAP systems for performance, availability, and potential issues.
• Adhere to company procedures for change control, security, release management, and incident handling.
• Address and resolve system issues, incidents, and user problems within defined SLAs.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Provide on-call support for critical issues outside of regular business hours.
• Collaborate with end-users to enhance business processes and user experience.
• Gather and analyze business requirements, translating them into functional specifications.
• Ensure seamless integration of CI with existing SAP modules and systems.
• Conduct system testing and support user acceptance testing.
• Create comprehensive documentation, including troubleshooting guides and user manuals.
• Provide training and support to end-users on SAP Fiori applications.
• Stay updated on CI best practices and recommend process improvements.
• Collaborate with project managers and team members to meet project timelines and deliverables.
• Interface with key SAP BRIM processes including master data, orders, contracts, and product modeling.

Qualifications & Requirements:

• Minimum 10 years of experience as an SAP functional expert in SD/CS areas.
• Experience with SAP S/4HANA Convergent Invoicing module is essential.
• Proficient in configuring SAP CI within the SAP BRIM solution.
• Minimum 4 years of experience in SaaS business models.
• Minimum 3 years of experience implementing SAP BRIM/Hybris Billing.
• Hands-on experience in functional configuration and design.
• Certifications in SAP SOM & CRM preferred.
• Strong understanding of SAP modules, data structures, and business processes.
• Specific experience with BIT Classification, Discounts, and Taxation.
• Knowledge of SAP Convergent Invoicing processes within the SAP BRIM solution is a plus.
• Ability to translate business requirements into technical solutions.
• Excellent communication, problem-solving, and project management skills.
• SAP certification or relevant training.
• Ability to adapt to changing project requirements and timelines.
• Attention to detail and commitment to delivering high-quality solutions.
• Familiarity with agile project methodologies.
• Additional knowledge of other SAP technologies and modules is beneficial.

This role requires a proactive individual with deep SAP functional expertise, strong problem-solving skills, and a commitment to delivering high-quality solutions within a dynamic environment.