Offer summary
Qualifications:
Bachelor's degree in IT or related field, 4+ years experience in ServiceNow administration, Proficiency in configuring ServiceNow modules, Strong understanding of IT service management, ServiceNow Certified System Administrator preferred.
Key responsabilities:
- Install, manage and maintain the ServiceNow platform
- Configure and customize the Workspace Service Delivery suite
- Manage user access, roles, and permissions
- Handle incidents and service requests for platform support
- Generate reports on performance and user satisfaction