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Remote Digital Product Owner - Communications

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor's degree, preferably in Business, 1-3 years experience as Digital Product Owner, Experience in Financial Institution or FinTech, Familiarity with enterprise Phone and Chat Solutions, Strong analytical and problem-solving skills.

Key responsabilities:

Manage Digital Communications technology and member services
Drive tasks throughout the Product Lifecycle
Champion user feedback for software enhancements
Manage vendor relationships and contract negotiations
Maintain product documentation and establish key metrics

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Job description

Job Title: Digital Communications Product Owner

Location: Moline, IL (Hybrid Work Arrangement)

Job Overview

We are in search of a committed Digital Communications Product Owner to enhance our forward-thinking team. This position offers a hybrid work structure, facilitating a blend of in-office collaboration and remote work flexibility.

Key Responsibilities

Oversee the comprehensive management of Digital Communications technology and member services.
Drive the success of our Remote Delivery and Digital organizations by defining, prioritizing, and executing tasks throughout the Product Lifecycle.
Champion the Voice of the User to ensure software enhancements reflect a member-centric approach.
Manage and nurture vendor relationships, including contract negotiations, invoicing, and escalated product support.
Align new product developments and enhancements with organizational strategies and member requirements.
Formulate recommendations for improvements, eliminations, and new revenue avenues.
Maintain detailed product documentation encompassing Roadmaps, Agile Backlogs, and user acceptance testing documentation.
Utilize relevant internal and industry data to establish and manage metrics and KPIs.

Required Skills

Experience in a Financial Institution or Financial Technology setting.
Familiarity with enterprise Phone Systems, Chat Solutions, Video Teller Solutions, or Banking Software as a Service (SaaS).
Strong analytical and problem-solving capabilities.
Proficiency in prioritizing tasks and managing multiple projects simultaneously.
Excellent verbal and written communication skills.

Qualifications

Bachelor’s degree, preferably in Business or a related discipline.
1-3 years of experience as a Digital Product Owner, Technical Product Manager, Business Analyst, Systems Analyst, or in a similar capacity.

Career Growth Opportunities

Join a company dedicated to your professional development, offering exceptional training and support that facilitates career advancement. We are committed to fostering an environment where you can grow, learn, and make impactful contributions.

Company Culture And Values

Our organization promotes collaboration, innovation, and a strong member-centric philosophy. We value teamwork and provide an environment that encourages individuals to excel and participate in meaningful initiatives.

Compensation And Benefits

Competitive salary and comprehensive compensation package.
401(k) plan with company match and profit sharing.
Paid time off and holiday pay.
Education reimbursement to support your professional growth.
Comprehensive health coverage, which includes dental and vision.
Access to fitness facilities.

Take the next step in your career with this exciting opportunity to impact digital communications and member services, contributing to our organization's overall success.

Employment Type: Full-Time