Offer summary
Qualifications:
Experience completing individual tax returns, High school diploma or higher required, Understanding of technology, specifically MS Teams and Outlook, Availability for minimum 20 hours during peak tax season, Successful completion of HR Block Tax Knowledge Assessment or equivalent.
Key responsabilities:
- Conduct tax interviews with clients remotely
- Support online tax clients through virtual tools
- Grow business and increase client retention
- Communicate and coordinate with leadership and peers regularly
- Research information using various tax tools to understand client needs