Overview
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
The Role and Team
At Medallia, we're committed to innovation and excellence. We are currently seeking a highly motivated and technically proficient Software Test Engineer to join our team and ensure that our products meet the highest quality standards.
The Software Test Engineer plays a key role in our development process, working with emerging technologies alongside developers and product managers and fellow Test Engineers to create, maintain, and execute end-to-end and cross-product integration tests through automation. You will be responsible for developing comprehensive test strategies, identifying bugs, and driving continuous improvement in our testing practices.
Responsibilities
- Design and implement end-to-end and cross-product integration tests.
- Develop and maintain web and mobile test automation.
- Conduct API test automation to ensure reliable and secure API functionality.
- Collaborate with developers to troubleshoot issues and ensure high-quality releases.
- Track and manage tasks and defects using Jira.
- Build and maintain tools to improve testing efficiency and effectiveness.
Qualifications
Minimum Qualifications
- Bachelor's Degree in Computer Science or related field
- 3+ years of relevant experience in test automation
- Demonstrated experience in Java
- Demonstrated experience with Web and Mobile test automation frameworks such as Playwright, Webdriver IO and Appium
- Experience in API test automation and familiarity with relevant tools
- Demonstrated understanding of the GIT development process and Jenkins build automation
- Demonstrated experience with IDEs such as IntelliJ or similar tools
- Demonstrated experience and understanding of Agile development practices including working effectively within an Agile team
- Demonstrated experience building and maintaining tools that support the testing process
- Proficiency in English, both written and oral
Preferred Qualifications
- Knowledge of Typescript and Python
- Strong analytical and problem-solving skills
- Excellent communications and teamwork abilities
- Strong software Quality Engineering fundamentals
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.