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Associate Field Service Technician - Ávila

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Spain

Offer summary

Qualifications:

At least 1 year of field service experience, Technical degree or certification, Ability to troubleshoot and repair equipment, Familiarity with mobile tools and applications, Driving license.

Key responsabilities:

Perform maintenance and repairs on equipment systems
Diagnose technical problems and determine solutions
Provide customer support during field visits
Produce detailed service reports
Document processes and follow company protocols

Diebold Nixdorf

10001 Employees

See more Diebold Nixdorf offers

Job description

Job Description

Espera más. Conecte más. Se más en Diebold Nixdorf. Nuestros equipos automatizan, digitalizan y transforman la forma en que más de 75 millones de personas de todo el mundo realizan operaciones bancarias y compras en este mundo hiperconectado y centrado en el consumidor. Únete a nosotros para conectar a las personas con el comercio en este papel vital y gratificante.

Buscamos un Técnico de Mantenimiento en Ávila.

Mantenimiento:

Mantenimiento preventivo y reparaciones en los sistemas de los equipos (por ejemplo, mecánicos, electrónicos);
Evalúa y recomienda mejoras en los equipos para mejorar la disponibilidad, la capacidad y el rendimiento;
Realiza análisis de fallos de los equipos (incluido el mantenimiento preventivo y no programado);
Soluciona y diagnostica problemas de los equipos;
Elabora informes técnicos para documentar las modificaciones y los procedimientos de mantenimiento de los equipos.

Responsabilidades:

Proporcionar servicio y asistencia al cliente durante las visitas de campo o los envíos;
Vincular el flujo de trabajo a la programación;
Gestionar todas las tareas de instalación, reparación, mantenimiento y pruebas in situ;
Diagnosticar errores o problemas técnicos y determinar las soluciones adecuadas;
Elaborar informes de servicio puntuales y detallados;
Documentar los procesos;
Manejar el vehículo de forma segura y utilizar los sistemas de automatización de campo;
Seguir todos los procedimientos y protocolos archivados de la empresa;
Cooperar con el equipo técnico y compartir información con toda la organización;
Comprender las necesidades de los clientes y hacer las recomendaciones e informes oportunos;
Establecer relaciones positivas con los clientes.

Requisitos mínimos:

Al menos 1 año de experiencia demostrada en servicio de campo;
Capacidad para solucionar problemas, probar, reparar y realizar el mantenimiento de equipos técnicos;
Capacidad para trabajar en turnos flexibles y adaptarse a horarios de trabajo cambiantes;
Familiaridad con herramientas y aplicaciones móviles;
Titulación o certificación técnica.
Permiso de conducir.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

We look for a Service Technician in Avila.

Maintenance:

Performs preventive maintenance and repairs on equipment systems (e.g., mechanical, electrical);
Evaluates and recommends equipment improvements to improve availability, capacity and yield;
Performs equipment failure analyses (including preventive and unscheduled maintenance);
Troubleshoots and diagnoses equipment problems;
Prepares technical reports to document equipment modifications and equipment maintenance procedures.

Responsabilities

Provide service and customer support during field visits or dispatches;
Tie workflow to schedule;
Manage all on site installation, repair, maintenance and test tasks;
Diagnose errors or technical problems and determine proper solutions;
Produce timely and detailed service reports;
Document processes;
Operate vehicle in a safely manner and use field automation systems;
Follow all company’s filed procedures and protocols;
Cooperate with technical team and share information across the organisation;
Comprehend customer requirements and make appropriate recommendations/briefings;
Build positive relationships with customers

Required Qualifications

At least 1 year of proven Field Service experience;
Ability to troubleshoot, test, repair and service technical equipment;
Ability to work flexible shifts and to adapt to changing work schedules;
Familiarity with mobile tools and applications;
Technical degree or certification.
Driving license.

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations