What You'll Do
We are looking for an experienced
Product Manager to join our team and drive the development of innovative tax compliance products. As a Product Manager, you will be responsible for defining and delivering products that align with Avalara’s business strategy, meet customer needs, and keep us at the forefront of the tax automation industry. You’ll work closely with engineering, design, and cross-functional teams to ensure the successful delivery of high-impact solutions.
Key Responsibilities
- Own and define the product vision, strategy, and roadmap for assigned products.
- Collaborate with cross-functional teams (engineering, UX, marketing, and sales) to ensure successful product launches.
- Translate customer needs and market trends into actionable product features and requirements.
- Work closely with stakeholders to prioritize the product backlog and make decisions on trade-offs.
- Conduct market research, competitive analysis, and customer feedback sessions to identify new opportunities for product innovation.
- Track product performance metrics and KPIs, and use insights to optimize and iterate on the product offering.
- Communicate effectively with leadership, stakeholders, and teams to ensure alignment and transparency.
- Act as the voice of the customer throughout the product lifecycle, ensuring that user experience and customer needs are at the core of the product development process.
Qualifications
- 5+ years of experience in product management, preferably in a SaaS or cloud-based environment.
- Proven track record of delivering successful products from concept to launch.
- Experience working in Agile environments and familiarity with Agile product management tools (e.g., Jira, Confluence).
- Strong understanding of user-centered design principles and ability to collaborate with UX/UI teams.
- Excellent communication skills and ability to work with cross-functional teams across geographies.
- Strong analytical and problem-solving skills, with a data-driven approach to product decisions.
- Experience managing products that integrate with ERP systems or financial platforms is a plus.
What You'll Need to be Successful
- Strong Customer Focus: You should have a deep understanding of customer needs and pain points, with the ability to translate those into actionable product features that deliver value.
- Strategic Thinking: A demonstrated ability to align product decisions with business goals and market opportunities, while balancing short-term needs with long-term product vision.
- Data-Driven Decision Making: Proficiency in using data analytics and metrics to track product performance and make informed decisions. You should be comfortable using tools like SQL, Google Analytics, or Excel to dive into data.
- Agile Mindset: Experience working in Agile development environments, with a strong ability to manage product backlogs, prioritize features, and deliver incremental value through sprints.
- Collaboration Skills: You’ll work closely with cross-functional teams including engineering, design, and marketing. Being able to collaborate, communicate, and negotiate across departments is key to success.
- Excellent Communication: You must be able to clearly articulate product vision, requirements, and updates to both technical and non-technical stakeholders, keeping everyone aligned on the product goals.
- Adaptability: Comfortable managing ambiguity and shifting priorities in a fast-paced environment. You’ll need to be agile in your thinking and execution, responding quickly to new information or changes in the market.
- Technical Aptitude: A solid understanding of how cloud-based, SaaS products work. While you don’t need to be an engineer, you should be able to work closely with technical teams and understand product integration challenges.
- Problem-Solving Skills: You’ll be able to identify challenges and opportunities, and creatively come up with solutions that meet both business and user needs.
- Drive for Results: A strong focus on delivering high-quality products that meet business objectives and improve customer experiences.
About The Team
The Product Management team at Avalara is the driving force behind our innovative tax compliance solutions. We are responsible for shaping the vision, strategy, and development of products that simplify complex tax processes for businesses of all sizes across the globe. Our team thrives in a fast-paced, dynamic environment, constantly pushing the boundaries of what’s possible in tax automation.
We collaborate closely with engineering, UX, sales, and marketing teams to deliver products that not only meet customer needs but also align with Avalara’s broader business objectives. Our team is data-driven, customer-focused, and always looking for ways to improve the user experience, whether it’s through introducing new features, optimizing existing products, or identifying new market opportunities.
At Avalara, the Product Management team plays a crucial role in driving product innovation and ensuring that we stay ahead in the competitive tax compliance industry. We value strategic thinkers who can balance creativity with analytical rigor and are passionate about building products that solve real-world problems.
If you enjoy working in a collaborative, cross-functional environment and are excited about the opportunity to shape the future of tax automation, the Product Management team at Avalara is the place for you.
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Flexible hybrid working
We support hybrid work and flexible schedules for our employees.
Learn more about our benefits by region here: https://careers.avalara.com/
About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
Last year, we became a billion-dollar business
, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We’ve been different from day one. Join us, and your career will be too.
EEO Statement
We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
