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Italian Customer Support Service Advisors - Athens, Greece (On-site or Remote)

Remote:

Full Remote

Contract:

Full time

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Italian (written and spoken), Proficiency in English (written and spoken), Previous experience in customer support is a plus, Strong communication and interpersonal skills, Must reside in Greece with valid work permit.

Key responsabilities:

Deliver exceptional support to customers
Address and resolve inquiries and technical issues
Maintain knowledge of products and services
Collaborate for seamless customer experience
Accurately document interactions and updates

Savior Artigos Texteis Lda Textiles & Apparel Startup https://savior.pt/

11 - 50 Employees

See more Savior Artigos Texteis Lda offers

Job description

Company Overview: Join our dynamic and multicultural team in Athens! We are a leading company in the customer support industry, dedicated to providing top-notch service to our clients. We are currently seeking Italian-speaking Customer Support Service Advisors to work either on-site or remotely from Athens, Greece. Candidates must reside in Greece and possess a valid work permit.

Position: Italian Customer Support Service Advisor
Location: Athens, Greece (On-site or Remote)
Type: Full-time

Key Responsibilities:

Deliver exceptional customer service and support to Italian-speaking customers via phone, email, and chat.
Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner.
Maintain comprehensive knowledge of our products and services to effectively assist customers.
Collaborate with team members and other departments to ensure a seamless customer experience.
Accurately document customer interactions and update customer records in the database.

Requirements:

Fluent in Italian (both written and spoken) is essential.
Proficiency in English (written and spoken).
Previous experience in customer support or a related field is a plus.
Strong communication and interpersonal skills.
Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
Positive attitude, problem-solving skills, and a willingness to learn.
Must reside in Greece and have a valid work permit.

What We Offer:

Competitive salary and performance bonuses.
Flexible working options: on-site or remote from Athens.
Health insurance and additional benefits.
Ongoing training and professional development opportunities.
Supportive and diverse work environment.

How to Apply: If you are passionate about providing excellent customer service and meet the requirements listed above, we would love to hear from you! Please send your updated CV in English!