Offer summary
Qualifications:
3-5 years experience in a lead role, 5+ years in Cloud or DevOps roles, Bachelor's Degree in relevant field, Experience in Managed Service Provider environment, Certifications in AWS, Ansible, Terraform preferred.
Key responsabilities:
- Provide expert-level support for maintenance and operations
- Serve as technical escalation point for issues
- Mentor team members to enhance skills
- Collaborate with various teams to manage escalations and identify opportunities
- Support onboarding of new resources and ensure thorough incident analysis