Hotel Booker (Remote)

Job Title: Hotel Booker (Remote)
Company Name: Aurora Adventures Agency
Job Type: Full-Time

Company Overview:
Welcome to Aurora Adventures Agency, where we illuminate the path to unforgettable journeys. As a premier travel agency, we specialize in crafting bespoke adventures tailored to our clients' dreams. Join us on our mission to ignite passion for exploration and create lasting memories.

Position Summary:
Aurora Adventures Agency is seeking a Hotel Booker to join our remote team. In this role, you'll be responsible for coordinating hotel reservations and ensuring exceptional accommodation experiences for our clients. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:

• Serve as the primary point of contact for clients regarding hotel inquiries, reservations, and booking updates.
• Coordinate hotel bookings, including researching accommodation options, securing reservations, and confirming details with clients.
• Assist clients with selecting hotels, making changes to existing bookings, and resolving any issues that may arise.
• Provide personalized recommendations and advice to clients regarding hotel options, amenities, and locations.
• Liaise with hotels and other travel partners to ensure accurate and up-to-date booking information for clients.
• Address any hotel-related issues or concerns promptly and effectively, ensuring client satisfaction.
• Maintain organized records of hotel bookings, expenses, and client information, ensuring confidentiality and compliance with company policies.
• Collaborate with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on vacation packages, accommodations, and more.
• Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

• Previous experience in hotel booking, travel coordination, or a related field preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in using office software and online reservation platforms.
• Passion for travel and a deep understanding of different destinations, hotels, and accommodation options.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Flexibility to adapt to changing priorities and client needs.

Join Us:
If you're passionate about travel and ready to embark on an exciting career with Aurora Adventures Agency, we want to hear from you! Apply now to become a Hotel Booker and help us create unforgettable travel experiences for our clients!