Match score not available

Genesis Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Expert & Leadership (>10 years)

Work from:

North Carolina (USA), United States

Offer summary

Qualifications:

Minimum 10 years professional experience, B.S./B.A. or equivalent clinical/medical experience, Understanding of Intuitive technology platforms, Direct customer interface experience, Excellent presentation and organizational skills.

Key responsabilities:

Manage initiatives within customer accounts
Hire, train and develop team members
Educate sales team on Genesis program best practices
Conduct and support clinical training programs
Present metrics at department and executive meetings

Intuitive Medical Device Large http://www.intuitive.com/

5001 - 10000 Employees

See more Intuitive offers

Job description

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Expand the utilization of Intuitive Surgical technologies within territory by partnering with customers and internal partners to identify and implement best practices in utilization, training, and optimization of robotic surgery programs. The Manager, Genesis Programs will manage a team of field-based consultants and specialists focused on delivering best practices in successful management of sustainable robotic surgery programs with an emphasis on standardization, efficiency and safety.

Roles & Responsibilities:

Manage initiatives within customer accounts in territory
Hire, train and develop team members
Set and manage implementation goals
Educate sales team on best practices of Genesis program utilization and how to implement within their territories
Drive alignment of program with sales teams and ecosystem partners within territory through collaboration with regional leaders
Manage T& E budgets across team
Conduct and support clinical training programs for surgical teams as needed
Participate in project teams or otherwise provide support, feedback and insight related to product integration to marketing, product development, and regulatory teams
Manage requests for field support related to product CAPA as needed
Improve training programs including updates of training materials and training segments
Present metrics and milestones at department and executive meetings
Create & report outcomes of relevant (electronic) surveys
Participate and manage the launch of new products or procedures

Qualifications

Skills, Experience, Education, & Training:

Minimum 10 years professional experience with proven expertise in providing training, consulting or service on complex topics and/or technology
Minimum B.S./B.A. degree preferred or equivalent clinical/medical degree or experience
Understanding of all Intuitive technology platforms and applications in clinical specialties
Direct customer interface experience (Managing accounts and customer relationships)
Proven ability to mentor and develop the skills of others
Experience with creating and managing a training project/initiative with measurable outcomes
Excellent presentation and organizational skills
Fluent in English and local language as required
Ability to travel up to 70%

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.