Offer summary
Qualifications:
Minimum two years customer service experience, Excellent communication in French and English, Ability to work independently, Interest in fashion products, Strong technical problem-solving skills.
Key responsabilities:
- Provide exceptional service to international clients
- Assist and solve client inquiries via multiple channels
- Maintain a daily customer satisfaction rate of 94% or more
- Educate customers on order status and procedures
- Collaborate with team to resolve complaints