Head of Financial Crime and Supportability Frameworks

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Financial Crimes and Supportability team is part of Global Compliance, a “second line of defense” function with specialised risk management and compliance experts, who guide and oversee on Stripe’s global risk management activities. Our people play an important role in combating financial crime across a global footprint and in enabling Stripe and its users to increase the GDP of the internet. FCS works as a cohesive whole to enable global financial inclusion, protect our users, Stripe, and the global financial ecosystem from crime, and to meet and exceed the expectations of our users, our financial partners, and the communities in which we operate.  We are a deeply caring group of folks, slightly obsessed with our craft, dedicated to protecting our users and the financial ecosystem from crime, and committed to our work, our lives, and our hobbies with equal passion.

What you’ll do

Help us grow the GDP of the internet, protect Stripe and its users from crime, and grow our Financial Crimes and Supportability team!

We are looking for an experienced financial crime/risk professional to lead our Financial Crimes and Supportability Frameworks team! In this role, you will have strategic leadership accountabilities and be primarily responsible for articulating and maintaining the full range of Stripe’s global financial crime and supportability frameworks to support effective risk management and enabling effective oversight. This includes leading the financial crime compliance risk assessment, policy and governance functions.

You’ll play a leading second-line role shaping the strategic design and planning of financial crime risk management across Stripe’s full product suite and its future expansion as we continue to scale. You will be a primary leading expert on our financial crime and supportability policies and focused on aligning Stripe’s frameworks and continued movement towards industry-leading solutions with a dynamic and changing set of global law, regulation, and partner expectations. You’ll be a trusted advisor and support to first-line risk management, engineering, product, and sales teams and a critical voice in shaping strategy and direction. You’ll lead a central capability and help shape the direction of one the fastest growing fintechs in the world.

You also engage with other partner teams in Global Compliance, Risk and Legal, including assurance and monitoring, risk oversight, product legal, and global and regional regulatory compliance programs. 

Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day and comfortable managing risk in a dynamic environment. The right person for the role will be enthusiastic about the mission of financial crime, in the application of new and innovative technology approaches to better foster inclusion while managing risk effectively, and in playing a critical role in the global conversation around inclusion, regulation, and financial crime prevention. 

Responsibilities

Be primarily responsible for designing, articulating, and maintaining how all the elements of our financial crime framework align across all the financial crime and supportability risk types.Design and oversee the FCS governance and MI framework to ensure that it operates effectively to identify and highlight risks and is aligned to our global programs.Ensure Stripe’s global financial crimes programs and policies effectively incorporate regional requirements, and implement enhancements where and when necessary.Design Stripe’s FCS training framework within a global framework - ensuring that all Stripes are receiving the right substantive training to understand and manage the risks that they face Ensure effective executive management and board reporting to highlight FCS risks to all appropriate governance and board committees, in line with global and regional governance and reporting programsOversee, maintain, and develop Stripe’s financial crime and supportability policies, covering Money Laundering, Counter-Terrorism Finance, Sanctions and Sanctions evasion, Tax Evasion, Human Trafficking, etc. Oversee and ensure effective adoption and integration of Stripe’s intelligence-led risk assessment approach, including ongoing and dynamic risk assessments, including effective horizon-scanning to monitor, assess, and manage emerging regulation and risks.Working with regulatory officers (MLROs, Compliance Officers, Risk Officers), track and coordinate all engagement with regulators on FCS matters and related actions.In consultation with Public Policy teams, formulate external engagement strategy for FCS and oversee the authoring of relevant content to support engagementsEnsure effective reporting and MI to MLROs, Compliance Officers, Risk Officers and regulatory role holders for all Stripe’s regulated entities to demonstrate effective oversight and risk managementProvide constructive and effective advice and challenge to product, engineering, go-to-market, and first-line risk management teams to ensure relevant risks are appropriately identified, evaluated, and mitigatedServe as a visible and trusted point of contact internally and externally for partners, law enforcement, and regulators.Demonstrate effective strategic thought leadership on matters of financial crime and supportability and maintain effective strategic working relationships with counterparts at relevant financial partner institutions.Deputise for the Global Head of Financial Crime and Supportability when required.

Minimum requirements

• At least 15 years of experience in a financial crime compliance role within a large financial institution or payment services firm, at least half of which focused on policy, procedure and regulatory interactions 
• 8+ years of management experience, including experience in managing managers and senior SMEs.
• Deep subject matter knowledge and expertise of financial crime regulations, laws, and standards, including but not limited to, the US Patriot Act, FATF recommendations, the Bank Secrecy Act, the the EU Fourth Anti-Money Laundering Directive, and similar global regulatory regimes.
• Demonstrated experience in effectively advocating for regulatory change, or in addressing dynamic regulatory environments to support effective risk management and financial inclusion
• Demonstrated experience in strategic change and growth of a complex Financial Crimes programme.
• Demonstrated experience in developing and embedding a “culture of compliance” at an organisational level.
• Effective relationship building with technical, product, and sales professionals to enable safe and rapid growth.
• Strong desire to innovate and improve financial crime compliance effectiveness at a systemic level.
• experience in designing, implementing, and embedding financial crime policies, procedures, training, and oversight.
• Excellent communication and interpersonal skills to work effectively with internal and external stakeholders and effective skills in translating legislation and regulation into clear risk-based principles.
• Experience in presenting to Board, Board Committees and senior executive forums
• Prior experience in holding a regulatorily accountable role in a regulated institution (example: Bank Secrecy Act Officer in a US-regulated firm, SMF 17 in UK-regulated firm, or PCF-52 in an Irish-regulated firm). 
• An effective “way of working,” including: experience and comfort juggling the numerous aspects of a compliance program in a fast-paced and dynamic environment and an effective and relatable “culture of compliance” mentality that enables strong cross functional relationships. 

Preferred qualifications

• Payments or fintech experience.
• CAMS or CFE certification or similar professional qualification.