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Director of Implementation

Remote:

Full Remote

Contract:

Full time

Salary:

250 - 250K yearly

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

5+ years managing hospital SaaS implementations, Deep understanding of healthcare data, Experience in RCM and CDI space, Project management certifications preferred.

Key responsabilities:

Lead implementation team for client workflows
Standardize technical and training processes
Collaborate across teams to enhance processes
Establish KPIs for project performance
Identify risks and implement strategies

SmarterDx Information Technology & Services Scaleup https://smarterdx.com/

11 - 50 Employees

See more SmarterDx offers

Job description

We’re looking for an experienced leader in hospital SaaS implementations who can be the first dedicated leader over a three person team today at SmarterDx. Your influence will be instrumental in helping SmarterDx continue to achieve its aggressive growth targets and set clients up for continued success. The ideal candidate would have a deep understanding of what it takes to implement a workflow tool within a RCM user base.

SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

**This role is fully remote within the US**

What You’ll Do

Leading the implementation team of the SmarterDx’s clinical AI solution into client’s CDI & coding workflows
Refine the implementation team to standardized technical and training processes
Collaborate with Sales, Data Engineering and CS to evolve and coordinate process for key hand-offs for rapid scale
Establish and monitor KPIs to track project and team performance
Identify key project risks and implement strategies proactively
Build efficient utilization the broader implementation team

What You Bring

5+ years of experience managing teams doing hospital SaaS implementations
Deep understanding of healthcare data and technology, specifically related to the RCM & CDI space
Positive, collaborative problem solving approach that can help team unblock issues
Strong organization and communication skills
Proven track record of building and refining scalable processes

Nice To Haves