Offer summary
Qualifications:
3+ years in customer success, preferably SaaS, Experience in digital marketing and Shopify, Excellent project management skills, Effective collaboration with cross-functional teams, Strong communication via various channels.
Key responsabilities:
- Focus on customer satisfaction and onboarding
- Monitor and enhance the customer experience
- Set and manage client expectations with projects
- Communicate answers to technical and non-technical queries
- Foster a collaborative positive team environment