Contingent Labor Support Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Contingent Labor Support Analyst for a Contract assignment with one of our premier Regulatory clients in Rockville, MD.

This position is 100% Remote.

Responsibilities :

• Partners with managers during all stages of the contract labor acquisition process including: needs assessment, requisition creation in a web-base, state of the art workforce management tool, candidate review and short-listing, interview scheduling, rate negotiations, onboarding, off boarding, issues resolution, contract extensions, audit and follow-up.
• Manage primary customer support activities including quality review of hiring and timekeeping activities via a web-based application
• Manage and oversee performance of participating staffing vendors; takes corrective action as necessary
• Manage all reported issues and track resolution through to completion ensuring a high level of customer satisfaction
• Supports cost-containment conscious efforts such as rate negotiations; assists with research and recommendations for best practice methods and process improvements
• Ownership of performance tracking, invoicing, PO tracking, and vendor compliance tracking
• Analyze and maintain data analytics, update monthly performance reports, and provide periodic status reports to leadership
• Interfaces with immigration vendors and assists with work visas and sponsorship
• Constant interaction via email and phone with manager, accounts payable, time tracker team, finance, security, staffing vendors, contract personnel and other partners
• Conducts proactive market research to vet new potential suppliers; ensures continuous pipeline of top talent; and builds ongoing relationships
• Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignment and at end of assignment
• Ensure all work orders are closed in the system when notified of an end of assignment
• Assist when needed with the collection of company assets from vendors (laptop, badges, etc.)
• Ensure security department is notified of end of assignments
• Assist in collection of contractor hours and approval of time by hiring managers
• Ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.
• Handle all manager and vendor inquiries
  
  

Required Skills

• Strong in Fieldglass
  
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.